Upon completion of your order / checkout, you will receive a confirmation email with your order details. Once your order has shipped, we will send you an email confirmation that includes the tracking number for your package. If you have an account with dianakismet.com, you can login to your account and View Your Order History under the My Orders section. If you believe your order was processed and you didn't receive an email, contact us via our contact form or email us at dianakismet2@gmail.com. Please be sure to check your spam and or junk mail folders.